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Frequently Asked Questions

Homeowners

Yes, homeowners are able to purchase directly from us, even if they are not working with a professional.

We do not keep everything in-stock, but we do have samples and quick access to most of our products.

We do not personally handle the installations, but we have a core group of contractors, designers, and installers that we work with to take your home from start to finish.

We do offer a design process for kitchens and many other home projects. This includes getting measurements from your home, creating drawings and renderings, and providing any supplies necessary for the project.

Absolutely! We work with several contractors, installers, and interior designers that are willing to see your project from start to finish.

Luxury Vinyl flooring is absolutely possible to install without a professional. A confident DIY homeowner should be able to tackle it on their own. You can view a very helpful instructional video here. But if you would prefer to leave it to the professionals, we will pair you with a reputable installer.

Industry Professionals

Yes, we sell directly to homeowners, but professionals in the construction industry receive a discounted price from us.

If you would like to learn more about our industry professional discount, please contact us directly.

Absolutely! You can use our showroom as your own, but please make sure that your client lets us know who they are working with.

We have a variety of order forms for each style, color, and manufacturer of cabinets that we offer. Please contact us for a copy of these forms.

Yes, we offer delivery to any jobsite within Palm Beach County and most of Broward County. Let us know when you place the order that you would like jobsite delivery.

Online Store

You do not need an account to place an order; however, you may receive special pricing after placing several orders under one account, or signing up as a contractor/installer.

We accept all major credit cards including Visa, Mastercard, Discover, and American Express, as well as PayPal. We accept cash and checks in person at our store.

Each manufacturer has a different shipment method, so each product may be different. We will process the order same day, then it is up to the manufacturer to ship the item. Each product will have its unique shipping options listed.

We will process the order the same day it is received, then it is up to the manufacturer to ship the item. Each manufacturer has a different shipment method, so each product may arrive at a different time, but we will do our best to speed the process along.

For more information on our return policy, please read through our documentation here.

If you are looking for an out of stock or discontinued item, please contact us directly. We will do our best to accomodate any issues that may arise.

If your item has arrived damage or never arrived at all, contact us immediately. You can process a return from your account page on our website, but we may be able to speed up the process if you let us know right away. Our return policy has more details on this issue.

You can change the delivery address on any order, as long as it has not already been shipped from the manufacturer. Contact us immediately if you wish to change your delivery address.

Products

The best flooring material to put in places with frequent water contact is tile because of its durability and slip resistance. However, luxury vinyl can absolutely be used as well. It is entirely waterproof and slip resistant.

The key difference is that quartzite is a naturally occurring stone, while quartz is an engineered countertop.